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Policies and Limitations

READ CAREFULLY – PARTICIPANTS MUST UNDERSTAND AND AGREE TO TERMS AND CONDITIONS

In consideration for my participation in the activities organized by Clearly Tahoe LLC and/or Clearly Tahoe
Nevada (“Clearly Tahoe”) and/or use of property, facilities and services of Clearly Tahoe, I agree to the following for myself and (if applicable), for my child and the members of my party, to the following; It is the responsibility of our guests to review these Policies prior to making a reservation or participating in any Clearly Tahoe activity. Violation of company policies or inability to meet the necessary requirements as defined in these policies, may result in cancellation or termination of activity without refund.

All participants 18+ must review and agree to a liability waiver prior to participation in any Clearly Tahoe activity. A parent or legal guardian must complete the liability waiver on behalf of any minor participant.

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MINIMUM AGE AND WEIGHT RESTRICTIONS: All participants must be at least 5 years of age and must weigh over 30lbs to participate in any recreational paddle-sport or cycling activities. Please Note: A greater minimum age may apply to select activities, at the discretion of Clearly Tahoe.

Children under the age of 12 will be not permitted on late night or winter paddle-sport activities. Participants under the age of 18 must ride with an adult 18+ on these experiences.

For guided tours and paddle sport rentals; Children under the age of 12 must ride in a vessel with an adult 18+ outside of the swimming area. Children under 90lbs may be permitted to accompany an adult 18+ on a paddle board or bonus seat within the swimming area only. Children under 12 but over 90lbs may be permitted to paddle solo within the swimming area but must be accompanied by an adult 18+ at all times. All participants under the age of 18 must remain within earshot of a supervising adult 18+. NOTE: Marked swimming area may only be available between Memorial Day an Labor Day.

Participants must abide by all seating capacities and combined weight restrictions. Guests will not be permitted to share seats during activity. It is the responsibility of our guests to determine the combined weight of themselves and any personal belongings.

RESPONSIBILITY OF PARTICIPANTS: All guests, by participating, warrant that they have determined in their sole discretion that they are capable of safely participating in the Clearly Tahoe activities. Guests (including persons with health conditions that may affect participation such as pregnancy) are solely responsible to determine their own capability to participate, in consultation with their health care providers as appropriate.
Clearly Tahoe retains the right to refuse services to anyone if Clearly Tahoe staff has safety concerns for any reason about any guest’s or guest’s pet’s participation. Where feasible, reasonable accommodations can be made for disabled guests with advance notice.

Participants will be required to wear safety equipment for each activity as instructed by Clearly Tahoe. Rental equipment is available. Any personal safety equipment brought by participants is subject to inspection and approval by Clearly Tahoe staff. However, such inspection and approval cannot guarantee that the equipment will be free of undetected defects. Use of safety equipment such as helmets and life preservers cannot guarantee participants’ safety.

Both adults and children must wear USCG Approved Type III Life Preservers as well as a leash (if applicable) at all times on recreational paddle-sport equipment. Children under the age of 12 must always wear USCG Approved Type III life preservers when on or in the water. Guests must abide by activity specific dress code. Please reference activity-specific listing for dress code guidelines.

For kayak tours and rentals; guests may be required to enter the water at the start of their tour or rental as well as upon return. All guests must be capable of entering and exiting the boat without assistance. If Clearly Tahoe determines, in its sole discretion, that a guest is not safely able to enter and exit the boat under both normal and emergency situations, Clearly Tahoe may decline to host or rent equipment to that guest. Guests may be required to swim to shore if necessary and should not participate in water-related tour or rental activities if they are unable to safely do so.

RULES AND REGULATIONS: No alcohol, drugs (legal or not) or controlled substances of any kind will be permitted on rental equipment or guided tours. No smoking will be permitted during check-in, safety brief or on guided recreational experiences. No weapons of any kind will be permitted within rental area or guided tours.

No glass bottles will be permitted in waterfront areas or while using recreational vessels. DRONES AND FILMING: Drones are not permitted within Nevada State Park boundaries unless authorized by the State of Nevada with a Special Use Permit. Special Use Permit for an “unmanned aircraft” must be obtained through the State of Nevada, Division of State Parks. All FAA restrictions apply. No drones or professional camera equipment will be permitted on public guided tours.

Personal items should be kept in dry bag or a safe environment. Clearly Tahoe prohibits any kind of container or bag that might scratch or damage the clear vessels in any way. Clearly Tahoe is not responsible for any loss or damage to personal items resulting from water exposure or other risks associated with participation in recreational activities.

RENTAL | PET POLICY: Pets are not permitted on rentals from the Sand Harbor Nevada State Park. No exceptions!

GUIDED TOUR | PET POLICY: Small dogs under 30lbs may be permitted on our Scenic Shoreline Tour from our Zephyr Cove Location. Advanced reservations are required. Clearly Tahoe Pet Policy applies. Qualifying dogs may be permitted to accompany an Adult handler (18+) at a rate of $20 per dog. No more than one dog will be permitted per handler and no more than one dog will be permitted per boat. Dogs must be up to date with all legally required vaccinations including, but not limited to, rabies. All dogs must be well behaved and restrained during the entire experience on no more than a 6ft leash. Dogs must not be confined to a carrier or other restrictive forms of containment beyond a leash during activity. Dogs must be kept on handler’s lap during shuttle transportation. Handler agrees to take full responsibility of their dog during as well as pre and post activity. Handlers will be responsible for removing and properly disposing of pet waste. Handlers take full responsibility for any liability related to the dog (including but not limited to dog bites or other injuries caused by the dog).

SERVICE ANIMALS: If a service animal is necessary, please contact us to discuss what arrangements can be made. Any special requests involving service animals or medical needs should be made in advance by contacting our reservation office.

RIGHT OF REFUSAL: Clearly Tahoe reserves the right to refuse service to any participant at any time for any reason before or during activity without refund.

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EQUIPMENT RENTALS: Guests are strongly advised to arrive early to obtain entry to the Sand Harbor Nevada State Park. Clearly Tahoe Rental Reservations do not include entry to the park. It is the responsibility of our guests
to arrive early to obtain parking and park entry. Guests who are unable to obtain park entry must submit a Rental Cancellation Form 30 minutes prior to the start time start time of their scheduled rental. Cancellation fees may apply.

RENTAL | RESERVATIONS: Equipment rentals are available by advance reservation and same-day walk-up on-site (if available). All advance rental reservations must be made online at clearlytahoerentals.com by 5:00p.m. one day in advance. Rental reservations will not be accepted via phone or email.

Primary renter must be 18+ and present a valid ID and credit card at the time of check-in. Primary renter must agree to place a credit card on file for any incidentals or unpaid fees. Alternative methods of payment may be available at check-out.

RENTAL | RESERVATION CHANGES: Changes to equipment rental reservations will not be permitted.

RENTAL | CANCELLATION POLICY: Equipment rental reservations may be cancelled up to the start time of scheduled activity by completing our online Rental Cancellation Form available at https://clearlytahoerentals.com/rental-cancellation-form/. Rental Cancellations will be subject to a cancellation fee in the amount of $10.00 per boat.

RENTAL | NO SHOW POLICY: No shows will result in a $20.00 no-show fee per vessel. No-show fees will be automatically charged to card on file after the start time of scheduled rental has been missed.

RENTAL | TRANSPORTATION: Participants must provide their own transportation to and from the scheduled check-in site. Guests must arrive on site for mandatory check-in no less than 15 minutes prior to the start time of their scheduled activity. Guests are responsible for paying all parking fees and park entry fees associated with parking or access to the park.

RENTAL | CHECK-IN: All participating guests must arrive at our Clearly Tahoe Rental Concession within the Sand Harbor Nevada State Park no less than 30 minutes prior to the start time of their rental for check-in and outfitting. Guests who miss check-in will forfeit their rental reservation and be subject to a $20.00 no show fee per vessel. Rental check-in and outfitting may take up 30 minutes and includes a safety brief prior to launch. All guests must attend a safety brief prior to participation in any Clearly Tahoe activity.

RENTAL | GUEST RESPONSIBILITY: Guests are responsible for inspecting all rental equipment and vessels prior to departure to ensure all items are free of defects before use.

RENTAL | GUEST REQUIREMENTS: Guests may be required to enter the water at the start of their rental as well as upon return. All guests must be capable of entering and exiting the boat without assistance. If Clearly Tahoe determines, in its sole discretion, that a guest is not safely able to enter and exit the boat under both normal and emergency situations, Clearly Tahoe may decline to rent equipment to that guest. Guests may be required to swim to shore if necessary and should not participate in rental activities if they are unable to safely do so.

RENTAL | RESTRICTIONS: All Clearly Tahoe rental vessels are subject to restrictions that may vary by vessel type. It is the responsibility of our guests to review and understand any and all restrictions for each type of vessel they use.

RENTAL | TRACKERS: All Clearly Tahoe rental vessels are equipped with GPS trackers, for your safety. Guests must understand and agree to these requirements prior to using the rental equipment and participating in the activity. Guests are not permitted to remove or tamper with devices in a way that may inhibit their intended use. Guests must not detach trackers outside of the rental launch lane.

RENTAL | LIMITATIONS: Rentals will not be available in Wind Advisory Conditions, days with air temperatures below 32 degrees during regular operating hours, or hazardous air quality conditions as determined by AQI index. Rental operations may be limited or recalled due to weather at any time before or during rental activity. It is the responsibility of our guests to remain within designated zones and abide by any posted or verbal limitations. Clearly Tahoe reserves the right to reduce rental regions in the event of wind, weather or other safety-related circumstances. Rental rates will not be adjusted to reflect limited use.

RENTAL | RATES: Rental rates will be based on duration and subject to taxes and fees. There is a 1-hour minimum on all rental equipment. Total rate will be based on time use and rounded up to the next hour. Rental use-time will be set at check-in. Guests who exceed their rental time will be subject to a $100.00 late fee per vessel.

RENTAL | ABANDONMENT POLICY: Guests must not leave equipment unattended for an extended period of time. Equipment found abandoned for more than 30 minutes will be recalled and subject to maximum daily rental rates + $100.00 abandonment fee and 18% service fee.

RENTAL | INCIDENTALS: Guests will be responsible for any damage to equipment during their rental period, including from misuse or abandonment, at a rate of replacement cost + 20% fee. Remaining balance in addition to any all incidentals will be charged to the card on file.